This website mallorcabike.es  is owned by LLORENÇ PERELLO PERELLO with CIF P-37338208 and fiscal address at CARRER CONILLERA, 2 - 2º F - 07458 - CAN PICAFORT (ILLES BALEARS), acting commercially under the MALLORCA BIKE SPORTSWEAR brand.

The General Contracting conditions regulate the distance sales relationship between MALLORCA BIKE SPORTSWEAR and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions,  Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, Current and applicable regulations on the Protection of Personal Data, Law 7 / 1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

MALLORCA BIKE SPORTSWEAR reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions.

Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, MALLORCA BIKE SPORTSWEAR reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The purpose of the website is SALE OF SPORTS MATERIAL.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

Likewise, you can subscribe to the newsletter to receive offers of the aforementioned products or general information that may be of interest to you.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing the MALLORCA BIKE SPORTSWEAR websites and contracting through them.

To purchase our products, you can go to the corresponding section of our online store.

It is an essential requirement that you register as a user of the web to make the online purchase. You can access the corresponding section for registration on the website itself. In accordance with the provisions of current and applicable regulations regarding the Protection of Personal Data, MALLORCA BIKE SPORTSWEAR informs users that the personal data collected during the registration process and subsequent purchase will be incorporated into the treatment system under their responsibility. , in order to process said actions by the user and manage subsequent actions derived from them.

Likewise, MALLORCA BIKE SPORTSWEAR informs of the possibility of exercising the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by writing to the address CARRER CONILLERA, 2 - 2º F - 07458 - CAN PICAFORT (ILLES BALEARS), or through the email contacto@mallorcabike.es

During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to assign them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a consultation section but its management is allowed, the user being able to delete those records that he considers is not necessary to view.

After the purchase process, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the completion of the order, please contact MALLORCA BIKE SPORTSWEAR by email contacto@mallorcabike.es

All the contents of the web are in Spanish.

Offer and validity

In the case of a product on sale, it will always be indicated along with its essential characteristics, the offer price and the validity of the same.

In compliance with current regulations, MALLORCA BIKE SPORTSWEAR offers information on all items for sale, their characteristics and prices. However, MALLORCA BIKE SPORTSWEAR reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time on the web will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential characteristics of the products

The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. In the characteristics it is identified.

Guarantee

The products offered on the website enjoy the commercial guarantee of its supplier. MALLORCA BIKE SPORTSWEAR has an after-sales service, while the guarantee is in force, the client can execute it by sending an email to contacto@mallorcabike.es or at the points established by the supplier itself.

Prices

All products indicate the sale price in Euros and include Value Added Tax (VAT).

If any other tax is applicable, this will be indicated (IGIC or IPSI).

Delivery and transport costs

All shipments are prepared and delivered to the carrier urgently within a maximum period of 48 hours.

We cannot guarantee delivery times, although we try to ensure that transport companies comply with them whenever possible. Delivery times depend on the availability of each product.

In orders that include several items, we reserve the possibility of making a single shipment and the delivery time will correspond to that of the item with the longest delivery time.

Orders are generally prepared and collected by the transport company and are delivered to the customer in 4 - 5 days after collection in our warehouse, with prior receipt of payment.

Regardless of the selected shipping method, we will provide you as soon as possible with a link that allows you to track the status of your order online.

Shipping costs include packaging, handling and transportation. They can contain a fixed and a variable part based on the price or weight of your order. The customer will be able to view these expenses before finalizing the purchase.

Payment methods and order execution

The customer may pay the amount of his order by opting for any of the following ways. During the purchase process you must indicate your choice:

VISA or MASTERCARD credit card

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the  standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.

Likewise, your credit card information is entered directly on the bank's page, at the POS (Bank's Point of Sale Terminal) and is not entered or registered on any MALLORCA BIKE SPORTSWEAR server.

When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and reimbursement annotations in the accounts of the supplier and the holder will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the cancellation of the corresponding charge, it will remain obliged to MALLORCA BIKE SPORTSWEAR to compensate for the damages caused as a result of said cancellation.

Wire transfer

When selecting the bank transfer, you will receive, together with the confirmation of your order, an e-mail with the bank details of MALLORCA BIKE SPORTSWEAR.

It is very important that when making the transfer you indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days after the order confirmation date in order to validate it.

If you wish, you can send us the proof of the transfer by fax, or by e-mail to contacto@mallorcabike.es. But in any case, the order will not be considered effective until our administration department has bank confirmation of the transfer.

Remind you that the payment has to be made in EUROS and that all eventual exchange and banking commissions are at your own expense.

In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer, you always inform your bank to take charge of the commissions at origin, those bank commissions and expenses corresponding to your entity. If not, MALLORCA BIKE SPORTSWEAR could paralyze the shipment of your order by not receiving the full amount of it.

 Possible exchange and banking commissions are borne by the client.

PayPal

Allows you to send payments on the Internet safely and comfortably. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

More information on PayPal. http://www.paypal.com .

The availability of the products offered by MALLORCA BIKE SPORTSWEAR may vary depending on customer demand. Despite the fact that MALLORCA BIKE SPORTSWEAR updates the stock periodically, the product requested by the customer could be out of stock at that time. In case of non-execution due to unavailability, MALLORCA BIKE SPORTSWEAR will notify the client by means of an email when it becomes aware of this situation. The period of this communication will not exceed in any case the maximum period of 30 days.

MALLORCA BIKE SPORTSWEAR may give the double option of: supplying the customer without price increase, a product with similar characteristics or of higher quality, or except for justified and demonstrable reasons by MALLORCA BIKE SPORTSWEAR within this same period, pay the sums paid for the order canceled. In the event that MALLORCA BIKE SPORTSWEAR does not make this payment within the indicated period, the buyer may claim that double the amount owed be paid, without prejudice to their right to be compensated.

Right of withdrawal, returns and claims

The buyer will have a minimum period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.

The exercise of the right of withdrawal must be made by notification via email contacto@mallorcabike.es sending your letter to our postal address CARRER CONILLERA, 2 - 2º F - 07458 - PALMA DE MALLORCA (ILLES BALEARS), or through the withdrawal form.

As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

Return conditions for private customers

Returns of the following products will not be accepted, as established by LAW 47/2002, of December 19, amending Law 7/1996, of January 15, on Retail Trade, for transposition into the legal system Spanish of Directive 97/7 / CE, regarding distance contracts, and for the adaptation of the Law to various community directives.

Return conditions for companies

Returns of material will only be accepted without unsealing and in perfect condition, during the seven days after receipt. Such returns will be processed as commercial returns, since there is no law that regulates the rights of return between companies and such procedures are regulated according to the conditions of each company.

The return of products in blister, heat-sealed or others that present a factory security seal will not be accepted if it is broken.

These conditions do not invalidate the right to guarantee or exchange defective products as stipulated in the legal guarantee conditions in each case.

MALLORCA BIKE SPORTSWEAR reserves the right to deny the return in case of detecting any anomaly in the returned product.

Payment refund

The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the opposite has not been provided.

MALLORCA BIKE SPORTSWEAR may retain the refund until the product has been received, reason for withdrawal, or until the customer delivers  Proof of return of the same, depending on which condition is met first.

In case of unjustified delay on the part of MALLORCA BIKE SPORTSWEAR, regarding the return of the sums paid, the client may claim double the sums paid, without prejudice to the right to be compensated for damages suffered in which it exceeds said amount.

Return of the defective product.

In the event that the product is not in good condition and the causes attributable to it are not a consequence of the customer, the customer will have the right to return the product, informing MALLORCA BIKE SPORTSWEAR of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to a defect or poor condition of the product will not be considered a right of withdrawal.

MALLORCA BIKE SPORTSWEAR undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale.

If the client wishes to file a claim, the MALLORCA BIKE SPORTSWEAR establishment is located at CARRER CONILLERA, 2 - 2º F - 07458 - CAN PICAFORT (ILLES BALEARS) or by email contacto@mallorcabike.es.

Jurisdiction

Likewise, MALLORCA BIKE SPORTSWEAR reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and contents or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. MALLORCA BIKE SPORTSWEAR is domiciled in ILLES BALEARS, Spain.

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